Analytics
See how agents interact with your business — interaction counts, which tools they use, discovery sources, and an interaction log. Inquiries, discovery sources and agent platforms unlock on Starter; channel, language and visitor detail on Pro.
Every agent interaction with your business is logged, no silent requests, and rolled up into the analytics at Dashboard → Analytics.
What you can see today
- Interaction counts — how often agents queried your business, over time.
- Tool usage — which of your answers they asked for: services, hours, reviews, inquiries.
- Channel breakdown — which agent channels the traffic arrives through (Pro and above).
- Language breakdown — which languages your customers’ assistants ask in (Pro and above).
- Agent platforms — which AI platforms are asking: Claude, ChatGPT and the rest, so you can see where your customers’ assistants live (Starter and above).
- Discovery sources — how agents found you in the first place (Starter and above).
- Inquiries — how many interactions became real inquiries (Starter and above).
- The interaction log — one row per request, and you can open any of them. A row tells you what the agent asked for, which channel and which AI platform it came through, how quickly it was answered, in which language, and how it found you. It does not contain the customer’s words: CoreLoop records the kind of question, not its text, which is the same privacy rule that runs through the rest of this page.
- Visitors to your page — unique visitors and the average time they spend (Pro and above).
- Benchmarks — how your listing compares with businesses in your category and city (Pro and above).
Numbers update on a nightly rollup. The dashboard reads the pre-aggregated summaries rather than raw logs, which keeps it instant no matter how much traffic you get. How far back you can look depends on your plan: 7 days on Free, 30 on Starter, 90 on Pro and above.
What the numbers mean
Analytics measures attention: who’s asking, for what, through which channel. The signals that things are working are the interaction log filling up and inquiries arriving in your inbox.
What is not counted
Since 31 August 2026, CoreLoop's own monitoring is left out of your numbers. We check every agent channel continuously to make sure it is answering, and those checks used to land in your analytics as anonymous agent interest — for a while they were most of it. They now identify themselves with a shared secret only our own systems hold, and interactions carrying it are never written to your analytics. Nothing else changed: they are still rate-limited and still subject to your switches, and no outside agent can claim the exemption. If your interaction counts stepped down around that date, this is why, and the lower number is the honest one.
Privacy, by construction
Analytics identifies patterns, not people. Agent identifiers are hashed before storage, IP addresses are never stored in full anywhere, and your analytics are visible to your business only. More in Trust.
Tip: Read the interaction log occasionally. If agents keep asking for something your profile answers thinly — or keep hitting the same tool and going away — that’s your next profile edit.