Hand a business to a new owner
A calm, reversible handover — invite the new owner, transfer, and tidy up — so nothing goes dark when the person in charge changes.
Outcome: the business keeps running without a gap — same page, same plan, same history — under a new owner, and you leave (or stay on) deliberately rather than by accident.
You need: to be the current owner, a Pro plan or above (that’s where team access starts — see Plans and billing), the new owner’s email address, and ten minutes with both of you reachable. Full reference: Your team and what each role can do.
Before you start
A handover moves who is in charge, not what the business is. The page, the profile, the inbox, the analytics history and the subscription all stay exactly as they are. Nothing is cancelled and nothing is re-charged.
It also can’t happen one-sidedly: the person receiving the business has to accept it from their own account. Plan for that — a handover started on a Friday afternoon to someone on holiday will expire.
The handover
1. Get them into the business first. A handover can only target someone who is already a member. Open Settings → Team, choose Invite member, enter their email and invite them as a Manager. They’ll get an email; the invitation is good for 14 days. Wait until they’ve accepted and appear in the list.
2. Agree what happens to you. After the handover you automatically stay on as a Manager — you keep editing everything, minus the plan, the handover and deletion. If you intend to leave entirely, that’s a second step you take after the transfer completes (step 5), never before: leaving first would strand the business.
3. Start the transfer. In Settings → Company, choose Hand over this company, pick the new owner from the member list and confirm. You’ll be asked to prove it’s really you before anything moves — that check is what stops a business being given away from a browser someone left open.
4. They accept, within 72 hours. They get an email with a link. They open it while signed in to their own account and confirm. Only then does ownership actually move. Until they do, nothing has changed and you can cancel the whole thing — the link stops working the moment you do. If the 72 hours run out, start it again; nothing is lost.
5. Tidy up. Once you see them listed as the owner, decide about yourself. Staying on as Manager is the common case for a founder handing over day-to-day control. If you’re leaving the company, use Leave this company in Settings → Account — it ends only your own access. Ask the new owner to check the plan and payment details are theirs now, since that’s the one area you can no longer reach.
Two things worth checking afterwards
- Who else has access. A change of owner is a good moment to look down the member list and remove anyone who has moved on.
- Where notifications go. Inquiries and alerts follow the business, not you — the new owner should confirm they’re reaching the right people.
If the handover is really a sale, do the transfer before the seller loses access to their email. Every step here depends on both inboxes still working.